FAQ banner - Aquagem
1. Why inverter technology?

Inverter technology, because of its exceptional performance in quiet running & energy saving, is being widely used in many home appliances and controls electric voltage, current and frequency.

2. What’s InverSilence Tech?

InverSilence is the latest evolution of technology on Aquagem’s swimming pool pumps. For decades, pool users have to put up a loud noise generated by their pool pumps, with inverter technology being first applied on pool pumps by Aquagem, the noise level is reduced by 20 times, pool users now can enjoy a quiet running beyond their expectations.

3. What’s the difference between Aquagem’s Gemflow VS & Inverter Range.

Aquagem’s inverter range is the quietest inverter pool pump in this industry. the sound pressure at full speed is quieter than any others pumps in the world including variable speed pumps.

4. I have a 1.1kW single speed, why would I replace it with a 1.5kW inverter pump?

Think big. This not only saves more, more importantly, you get a much more quiet running.
By dialing down capacity of a 1.5kW model, you are saving more by using a 1.1kW model at its full capacity without sacrificing filtration performance.

5. How long should I run my Aquagem inverter pool pump?

Given the amount of the energy consumed with inverter pool pump runs at low capacity, its recommended to run 24 hours a day.

6. Why frequency inverter?

The majority of pool pumps installed in the market now are single speed, they are quite powerful for heavy duties like backwash, but this is not constantly needed for pumping or filtration, a pool pump frequency inverter is an ideal solution for a crystal clear pool without wasting energy.

7. Why iSAVER?

iSAVER is the first patent design frequency inverter tailored for single speed pool pumps, with an iSAVER, energy saving can be up to 80% on single speed pool pumps and noise level reduced by 25%!

8. What is a self-priming pump?

A self-priming pump has the ability to handle air & gas content and evacuate air. During the initial start-up, the pump must first be filled with water.

9. Why must a self-priming pump first be filled with water?

A self-priming pump must have a sufficient amount of water in the pump housing. Only then can air content be transported in suction line. Therefore it is necessary to fill your pump up to the inlet connection with water. Failing this, the pump may be damaged due to dry running. Furthermore, the suction process shouldn’t be interrupted by repeatedly turning the pump off and on, as this will result in process restarting.

10. How do I know what horsepower my pump is? Can I replace my motor with a lower horsepower motor?

The horsepower should be listed on the nameplate of the pump motor (in tiny letters - hp).

Horsepower is matched with the impeller inside the pump. Having a larger impeller on a smaller horsepower motor will cause premature failure of the motor. It is better to replace it with the same horsepower.

11. Why is my pump running hot and cutting off?

If an extension cord is used for the power supply of the pump, it must be the proper gauge to handle the voltage. A thin, smaller gauge extension cord will create resistance and cause a voltage drop by the time the electricity reaches the pump. The pump will run very hot and the internal thermal overload switch will shut the pump down to protect it. If this continues to happen, it will burn out the motor and a replacement will be needed.

12. Do I need to keep grass, shrubs, and vegetation away from my motor?

Always keep the pool equipment clear and ensure that there is nothing growing over the motor. If insects are a large problem in your area, treat for insects. The air circulation around the motor is crucial for proper operation. Failure to ensure proper air circulation will reduce the life of the equipment.

13. Why choose a variable speed pool pump?

The variable speed pool pump, as the name suggests, is a pool pump which can be adjusted and sometimes programmed speed to the flow as needed. If your pool is large, needs more or less filtration, and has a lot of traffic, a variable speed pool pump is a good option.